Buyer's Agents

Property Buyers

A REBAA accredited buyer’s agent can help you with the purchase of your new home, an investment or commercial property.

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What is a buyer's agent?

Buying a new home or investment property is likely to be the biggest purchase you’ll make in your
lifetime, so it pays to understand how the real estate game works.

If you’re just starting out you probably haven’t heard of a buyer’s agent. Just like real estate agents
who help you sell a property, a buyer’s agent is a licensed professional who works for you and acts
on your behalf to search, evaluate and negotiate a property purchase. They aim to ensure you’re as
fully informed as possible and that you don’t overpay.

Buyer’s agents can offer either full or partial services to help you find the ideal property. Full service
means the buyer’s agent manages the entire process for you, which includes:

  • A ‘wish list’ analysis to understand your requirements to determine your ‘needs’ versus ‘wants’
  • Search available listings
  • Inspect and short-list suitable properties
  • Evaluate recent sales data and provide a written appraisal
  • Oversee and arrange due diligence such as building inspections, pest, survey and engineering reports
  • Negotiate the property purchase price and terms
  • Oversee the contracts and exchange
  • Pre-settlement inspections
  • Settlement
  • Asset/property management/leasing
Why use a buyer's agent?

Buyer’s agents are licensed professionals who specialize in searching, locating, evaluating and negotiating the purchase of property on behalf of buyers.  They do not sell real estate.  They are engaged independently and paid for by the buyer to act on their behalf.  The key difference between a selling agent and buyer’s agent is who they represent as, by law, an agent cannot act for and accept a commission from both parties in the same transaction.

Buyer’s agents offer a number of different service options, ranging from complete searches through to auction bidding and single property reports.  Their aim is to ensure that the purchaser is as fully informed as possible and doesn’t overpay for the property.  Having an experienced advocate on side who is familiar with suburb values and the purchasing process also assists in maintaining objectivity when it comes to negotiating the best possible outcome.

Benefits of using a buyer's agent

A buyer’s agent helps you:

  • Gain an edge by having your own advocate who is representing your interests 100% throughout the purchasing process.
  • Understand the complexities and processes of buying by providing objective information, advice and support.
  • Save time by searching for and analysing property on your behalf. Having someone do this for the buyer often results in a more efficient and faster outcome.
  • Negotiate to obtain the very best price and terms.
  • Source the correct property in the right location with better prospects for capital growth and/or rental yield.
  • Access databases and information not readily available to the public, including increased access to properties off market.
  • Eliminate stress by having one representative looking after your needs, rather than dealing with several different selling agents.
How do I choose a buyer's agent?

Choose your buyer’s agent carefully. Selecting the right agent is likely to result in you making the right purchase at the right price, saving you both time and money. The results achieved by a buyer’s agent will benefit you in the long-term and should amount to substantially more than the fee. The choice of agent also comes down to who you feel most comfortable with, as a good relationship is also important in achieving a satisfactory outcome.

When choosing a buyer’s agent ask the following:

  • How experienced is the buyer’s agent?
  • Do they have a solid local knowledge of the area they’ll be searching in for you?
  • What qualifications do they have?
  • What are their most recent purchases?
  • Can they provide recent client testimonials/references?
  • Do they own property themselves?
  • Do they have the contacts to find you the property that best suits your criteria?
  • Are they REBAA accredited?

An important question to ask a buyer’s agent is whether they are truly “exclusive” or “independent”. If they accept sales commission from vendors or developers then they cannot be classified as “independent” as they are acting in the interests of the seller. Independent buyers agents do not sell real estate or accept any fees for doing so.

Buyer's agent fees

As with all contractors, the fees for hiring buyer’s agents vary depending on the level of service you choose, the scope of job you require and their expertise. Prices also vary depending on what state your property is purchased in.

As a very general guide buyer’s agents full service fees work out to typically be 1.5-2% + GST of the purchase price. This is similar to what most selling agents charge for selling a property. However, some buyer’s agents will negotiate a set or fixed fee in advance depending on price brackets, degree of difficulty and other search criteria.

For ‘negotiation only’ buyer agent services, where they are required to negotiate a property price before, during or after an auction, fees are typically set at 1% + GST of the total purchase price or an agreed fixed fee.

If you want to hire a buyer’s agent purely to bid at auction, fees vary from $500+ for each auction they attend, with a potential additional fee payable on a successful purchase.

Buyer’s agent fees also vary depending on budget, search area, specific brief aspects and/or degree of difficulty. Remember you’re paying an exclusive buyer’s agent to search specifically for you and to be completely independent and impartial. This is different to the service some selling agents offer where they have in house ‘buyer’s helpers’ that assist you to buy properties their colleagues are being paid to sell.

Retainer/initial fees

Most buyer’s agents will ask for a proportion of their total fee to be paid upon signing the contract. This initial fee can range from $1,000 to 50% of the total fee payable. Often that fee is non-refundable and sometimes a portion is refundable if the purchase does not proceed. Non-refundable fees are paid to compensate buyer’s agents for the amount of time they have spent searching for properties. Also known as chargeable time, this non-refundable portion should be stipulated in the contract prior to signing.

Fixed fees

Whilst many buyer’s agents do charge fees based on a percentage of the purchase price, they will often lock in a fixed price for your search so that there is no incentive for a higher price. For example if you’re looking at spending $1m – $1.5m they may fix the fee regardless of whether the property costs $1m or $1.5m.

How others have profited from using a buyer's agent

  • It was actually quite a relief to have someone assist and guide us through the “buyers jungle”, particularly someone who was on OUR side! They communicated with us continuously throughout the entire process and we felt comfortable all the way – it genuinely took a lot of the stress out of purchasing an investment property. Most importantly we feel confident we have purchased a great investment for us and our family!

    - Paul and Toni D

  • I am extremely happy with the service I received when buying my investment property in Brisbane. I have bought a very good investment property that I’m sure will prove to be an excellent asset.

    - Paul, N.T

  • We were looking to enter the Sydney real estate market as investors having spent many years abroad. We were referred a buyer’s agent who could help us with this task. As we were only in Sydney for a short time we handed him the challenge to locate an investment property for us before we returned overseas. Not only did we leave with an investment property but he also helped us in securing our own home for our return to Sydney.

     

    - Brian and Vicki

  • They were well researched, analytical, realistic, and impartial. I liked how they simplified the process and focused us on what was really important to us, and how each property met our criteria.

    - Julian